Shipping & Returns

Shipping Guide

Orders are shipped insured via DHL, UPS or USPS depending on your selection at checkout.
    For stock items please allow 2-3 business days processing time. Customer wigs and clips allow 4-6 weeks. If you have special due date please contact us before placing your order to insure on time delivery.
International customers please note that USPS first class air is usually the least expensive choice, however USPS does not offer insurance for this option there choosing USPS first class air is at your own risk.

 

Shipping Cost

 

Standard shipping         7 – 12 Working Days    $7.99 (Only for United States)

Express Shipping          5 – 7 Working Days      $12.99

Expedited shipping       2 – 4 Working Days      $19.99

US ORDERS OVER $149                                   Free

 

Track your order

If there have any problem with the delivery status,please contact the courier before contacting us by e-mail (info@luxuryhairsilhouette.com)

If you choose the USPS Shipping, you can click this link to inquiry the logistics information: http://www.ec-firstclass.org

Once your order is shipped out, you will receive an email about the tracking number.
Please allow 24 hours for the tracking information to show.
You can track the package on the following websites accordingly.

 

Order Processing Time

If you place the order on Sunday or Chinese holidays,your order will be dispatched on the next working day. In some cases delivery may take longer than stated due to security and customs clearance.

 

WRONG ADDRESS DISCLAIMER

Please write your correct email address and preferably your contact number so that we could contact you. (Orders returned to our warehouse due to incorrect address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.)

 

Custom Duties Disclaimer

The item is sent from China. We are not responsible for any charges/duties/taxes( customs fee vary from country to country. It is the customer’s responsibility to pay any additional taxes, fees or duties.)

 

Shipping & Billing Information

It is highly recommended that your shipping address should be the same as your billing address. Your order will be subjected to a fraud risk assessment and the order could be withheld or delivered to your billing address if the risk of fraud is anticipated as high.

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